Experience

A career built by following the problem past the job description.

My tailored résumés emphasize the work most relevant to a role. This page preserves the full chronology and the breadth behind them.

MOSAIKIndependent AI & Business Transformation Project
CF ConsultingIndependent Management Consultant
EMSARFP&A Specialist → Director, Business Process Management
CF ConsultingIndependent Management Consultant
Reserve at WestcreekBoard President · Concurrent volunteer governance role
MaximusBusiness Analyst · Freelance contract
PulteGroupBusiness Analyst · Freelance contract
Whole Foods MarketBusiness Analyst · Freelance contract
Dun & BradstreetNew Client Acquisition Representative
Audio CafeSales Representative
V. Custom MillworkAccount Manager
Pella Windows and DoorsOutside Trade Sales Representative
ADTCustom Home Services Representative
Huffman KoosSales and Design Consultant → Sales Manager
Paramount Advertiser ServicesResearch Analyst
Showtime NetworksIntern → Freelance Consultant → Interstitial Programmer

Selected evidence

Results from the systems behind the titles.

EMSAR30%+

One operating logic from order entry to end state.

I designed the work-order system across every work-order type, with stage-level metrics, role-specific views, handoff expectations, and exception triggers. Within that broader design, the measured performance-to-billing cycle fell by more than 30%.

Reserve at Westcreek$472K

Governance designed for long-term ownership.

I led the transition to owner governance for more than 1,500 stakeholders, reduced disputed liabilities by approximately $472,000 within 23 months, and established 30-year reserve and 10-year capital-improvement plans.

PulteGroupPricing control

Centralized dynamic pricing to reduce update effort and typographical risk.

Whole Foods MarketVendor operations

Converted recurring vendor problems into a categorized response and reporting process.

MaximusPublic-sector performance

Developed KPI reporting, analyzed deviations, and documented finance processes.

Professional profile

The current professional record.

Current roles, credentials, and contact details are maintained on LinkedIn.